Friday, February 02, 2007

Try your luck

Kak Wati, the office cleaner, whispered softly to me while wiping my table this morning:

Boss, tahun 2007 ni Kak Wati tak di naikkan gaji?

Kak Wati spent 15 minutes daily in our office. Her daily chores include sweeping the floor, mopping the front office entrance, washing the toilet, clearing the rubbish and that's all.
Within 15 minutes she will disappear and continues her cleaning job at other offices within our office block.

mama: Kerja Kak Wati ada apa2 tambahan tahun ni?

silence.

mama: Kak Wati dah menepati KPI?

lagi panic, apemenda nya KPI tuh?

Key Performance Indicators (KPI) are financial and non-financial metrics used to quantify objectives to reflect strategic performance of an organization. KPIs are used to assess the present state of the business and to prescribe a course of action. KPIs are frequently used to "value" difficult to measure activities such as the benefits of leadership development, engagement, service, and satisfaction.

Kak Wati must have thought kat Malaysia ni kalau kerja mop lantai dan nak mintak tambah gaji pun kena tahu KPI?

But Kak Wati's strategy is acquired only through her expertise in manouvering the broom, thus:

Tapi kawan2 Kak Wati yang kerja kat ofis lain semua dah naik gaji tahun ni.
Diorang kata kenapa Boss Kak Wati teruk sangat?

mama: Lain kali kalau orang kata Boss Kak Wati teruk, Kak Wati jawab Boss Kak Wati yang paling handal berniaga, dia tak suka bazir perbelanjaan kalau tiada faedah kepada syarikat!

Kak Wati dah kerja 10 tahun tau Boss!

mama: OK, sebab dah 10 tahun buat kerja yang sama, Kak Wati dah banyak kumpul duit dari syarikat saya. Jadi tahun ni gaji Kak Wati kena potong!

Kak Wati: Tak pe lah Boss, tak naik gaji pun tak aper, asalkan jangan potong....

Kak Wati keluar pintu dengan muncung yang memoncong. I better don't use the washroom today, it's very likely that it remained uncleaned this morning....

3 comments:

Mrs. Alexis said...

Mama Irma... 15 minutes a day then went to another office.. more likely she got 100++ perday.. erm... can I apply to be ur cleaner :) ?

mama irma said...

glass slippers,
That's why Kak Wati has been at it for the past 10 years. And she gets to buy airtickets at nett price whenever she needs to go back to her kampong in Pekan Baru. Looks like the post will not be vacant for a long time.

Unknown said...

mama-irma,
excellente strategy. wise boss :))